http://autosprint.corrieredellosport.it/foto/formula1/2016/12/29-647398/enzo_ferrari_le_frasi_piu_famose_del_grande_vecchio_/#1

• A company is built from people first, machines after and walls last.
• I think I am worse than others, but Im not sure how many are better than me.
• When a person has goals to reach, he cannot get old.
• The best Ferrari ever built is the next one.
• Dont do good if you are not ready for ingratitude.

https://hbr.org/2016/12/4-ways-to-control-your-emotions-in-tense-moments

The first thing I do when struck by an overpowering feeling or impulse is to accept responsibility for its existence. My mental script is, “This is about me, not about that or them.”
 

Emotions are the result of both what happens, and of the story you tell yourself about what happened.
 

As I asked, “What is the right thing to do…” I felt an immediate release from resentment and anger. A calming humility emerged. And, I began to ask questions rather than present my defense.
 

“This can’t hurt me” and “Humility is strength not weakness” had an immediate calming effect. Reciting a specific script in moments of emotional provocation weakens trauma-induced reaction that is not relevant in the present moment.

http://www.bbc.com/capital/story/20160906-how-rude-the-secret-to-smart-interrupting

Be constructive

Be polite

Be clear and concise

Use disclaimers